Faizaforum.com brings you an exciting opportunity at DTB Bank for the role of Service Delivery Officer in corporate banking. This position is ideal for professionals eager to enhance their career by ensuring the smooth delivery of services to corporate clients. In this post, we’ll cover key job details, responsibilities, and the skills needed to succeed. Read on to learn how to apply and become part of a team dedicated to excellence in banking.
DTB operates in Tanzania as DTB Tanzania and is part of the DTB Group, which is based in Nairobi, Kenya. The bank provides a diverse range of financial services, such as personal banking, SME banking, corporate banking, and digital banking solutions. DTB Tanzania is well-known for its stability and customer-focused strategy, offering loans, savings accounts, current accounts, mobile banking, and international money transfers to individuals and businesses.
DTB Tanzania contributes significantly to the country’s economic growth by financing essential industries such as commerce, agriculture and manufacturing. It has embraced digital transformation to enhance the customer experience, providing easy platforms such as mobile apps and online banking. The bank also participates in financial inclusion initiatives, with the goal of providing underserved populations with access to banking services. DTB Tanzania’s network of branches and ATMs across the country continues to grow, contributing to Tanzania’s financial sector development.
Job Purpose:
To take full responsibility for preparing Letters of Offer and disbursement memos for loans. The role also involves managing Credit Administration tasks assigned by the Head of Client Service Delivery and/or Head of Corporate and Business Banking. The officer will work directly under the Head of Client Service Delivery and will be part of the Client Service Delivery team under the Corporate Banking unit. The preparation of Letters of Offer and disbursement memos will be for all new loans, renewal of credit facilities, restructured loans, and any other credit accommodations.
Responsibilities:
- Keeping turnaround time of all letters of offers and disbursement memos within agreed timeframe.
- Coordinating collection of title deeds and security documents from clients, banks, lawyers, and any other party.
- Liaising with lawyers for the preparation of security documents.
- Contributing towards effectively managing, monitoring, and controlling the lending portfolio.
- Working closely with Credit Analysts, Relationship Managers (RMs), and Assistant RMs to ensure the turnaround time is met for all requests.
- Evaluating the creditworthiness of customers and prospective customers.
- Preparing credit proposals.
Requirements:
- A university degree or equivalent qualification in Business Administration, Banking, Finance, or related field.
- 2-3 years’ experience in banking in the Credit/Marketing field, based at the Head Office/Branch.
- Proven Credit Administration skills in the implementation of diversified credit portfolios.
Skills:
- Strong financial management and analytical skills.
- Proficient in word processing and strong verbal and written communication skills.
- Computer literate.
- Discretion is required in the application and timing of these tasks.
- Excellent judgment and decision-making skills.
How to Apply:
For any one with a minimum qualifications should submit their application in this exciting opportunity, to apply, send your CV and short cover letter to this email recruitment2025@diamondtrust.co.tz
Successful candidates will be contacted within 14 days after the deadline for submission.
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