Relationship Manager Job Opportunity at NMB Bank

Position: Relationship Manager (SME)

Job Location : Northern Zone

Deadline: 28^th April, 2025.

Job Purpose:

After onboarding potential customers, you will be responsible for driving sales of assets and liabilities for SME businesses in the Northern Zone.

Main Responsibilities:

Additionally, you will provide SME businesses with loans and deposits, and cross-sell products (Internet banking, cash transfers and FX)
Onboard and appraise SME assets, and make suggestions for decision-making.
Advise the Senior Manager, company Banking on all elements of building the commercial company (assets and liabilities).
Take the lead in boosting SME sales through strong customer connections, networking, and relevant promotions delivered through the branch network.
Continuously coach and engage Relationship Officers to strengthen their skills, ensure high-quality credit applications, and drive business growth.
Monitor and evaluate the SME portfolio’s performance to achieve target goals.
Review consumer input, market intelligence
Coordinate and achieve budget objectives for the SME goods responsibility area in line with the allocated budget.
Ensure consumer satisfaction by providing accurate sales advice that meets their expectations.
Create a budget and projections for the SME product sector. The budget should include a list of existing, prospective, and potential clients who will benefit from loan and deposit items
Perform any other duties as ordered or assigned by his or her line manager.

Knowledge and Skills:

Good credit analysis capabilities.
Good client relationships and a thorough understanding of the bank’s lending products, policies, and procedures.
Conversant with conventional computer software (Excel, Word, and Access).
Furthermore, you should possess excellent communication abilities in both English and Kiswahili.
Business management, leadership, coaching, and team-building abilities.

Qualifications and Experience:

A bachelor’s degree in banking, accounting, finance, or a similar discipline.
At least 5+ of experience managing relationships with clients in business and commercial banking
Proficiency in Credit Evaluation and Analysis
NMB Bank plc is an equal opportunity employer.We actively foster a diverse atmosphere and build a gender-balanced team.
We strongly encourage women and people with disabilities to apply for this position. NMB Bank Plc does not charge any fees for the application or recruitment process. Please reject any fee-based solicitations you receive.

We will contact only the shortlisted candidates.