Position: Human Resources Specialist
Location: Daressalaam
Vodacom
Vodacom is a leading African mobile communications company headquartered in South Africa. It provides a wide range of services, including voice, messaging, data, and converged services to both individual consumers and businesses. Vodacom operates in multiple countries across Africa, including South Africa, Tanzania, the Democratic Republic of the Congo, Mozambique, and Lesotho. It is a subsidiary of the British multinational telecommunications company Vodafone.
Vodacom has played a significant role in expanding mobile and internet access across the African continent. The company is also known for its innovative financial services, such as M-Pesa, a mobile money platform that enables users to send, receive, and store money via mobile phones. With millions of subscribers, Vodacom continues to invest in technology and infrastructure to enhance connectivity and digital inclusion across the region.
Role purpose:
As part of the Reward & HR Services function, the role entails delivering excellent employee experiences through solutions and operational support that align with corporate strategies.
Include responsibility for a variety of Reward and Recognition systems, such as salary, incentives, benefits, recognition, and rules. Provides advice and advisory help for the interpretation of standardised HR processes and rules, as well as compensation, benefits, and other HR transactions.
Key performance indicators:
- Exceptional employee experience
- Accelerated HR transformation program leads to an effective and efficient digital organization. • Properly plan and execute wage hikes, adjustments, promotion cycles, and other reward activities.
- Provide extensive analysis and insights to enhance reward processes and decisions.
Core competencies:
- Strong analytical skills
- Innovative and creative thinking
- Effective communication and planning
- Problem-solving
- Negotiation
Qualifications AND Experience:
- Possess a degree in Human Resources, Business Administration, or a related field. •
- Have at least 3 years of relevant experience in a multinational context.
- Demonstrates practical experience with HR information systems and rewards.
- Excellent comprehension of global and local compensation ideas, methodology, and practices.
Roles and Responsibilities:
- Process Expertise
- Promote a culture of process improvement, with a focus on automation, self-service, data integrity, and providing outstanding support to HR internal customers.
- Ensure a pleasant employee experience by providing consulting services on all HR policies and processes queries.
- Conduct frequent reviews of HR processes to verify compliance and evaluate efficiency and effectiveness.
- Identify processes that require reengineering and take appropriate action.
- Facilitate and lead change management for all HR projects while encouraging adoption.
HR Systems - Drive the rollout, adoption, and accurate use of HR solutions in the organization.
- Ensure accuracy in system operations, data integrity, access roles, and fast resolution of any identified glitches.
- Stakeholder Management
- Serve as a liaison with all employee third-party service providers, ensuring that quality services are provided in accordance with the agreed-upon MOU, expectations, and requirements.
- Collaborate with HRBPs, centers of expertise, management, and other HR global stakeholders at support Centers and technical support desks to oversee day-to-day HR operations.
- Delivering Exceptional Employee Experience
- Excellent management of the AskHR portfolio in accordance with Vodafone’s worldwide standards and ways of working.
- Increase HR system adoption and encourage a self-service attitude among employees.
- Ensure 100% compliance with AskHR’s cascaded global targets, optimal channel utilization, processes, and a perfect day one.
- Rewards
- Drive and implement reward and recognition activities in accordance with policy, and track their efficacy in attaining our compensation philosophy.
- Recommend and assist in the development of appealing incentive schemes that support the company’s and HR priorities and objectives.
- Evaluate Tanzanian market incentive and benefits provision and identify possibilities to enhance our value proposition.
- Serve as the focal point for all reward concerns throughout the firm, ensuring employee understanding and clarity on each individual’s complete compensation structure.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What’s in it for you
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people’s lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn’t a concept; it’s lived, breathed, and cultivated through everything we do. You’ll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We’re committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance, Together we can.
How to Apply:
This is Full-time Job, To submit your application, please follow the link provided below.
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